About us
Tactical HR Solutions is a minority woman-owned firm based in Rochester, New York, offering expert HR consultation for small to medium-sized organizations. With extensive experience across both for-profit and non-profit sectors, we specialize in creating, consulting, and managing talent strategies. Our forward-thinking, efficiency-driven approach is built to fuel your business growth and empower your team’s success.
Our Specialty
We understand how precious your time is. Let us give you the freedom to focus on what truly brings you joy. We’ll handle the people side of your business with care — because your people are the key to your success.
Solutions That Fit Your Needs
Proactive Project Work
Comprehensive Solutions
Proactive Project Work
With our years of expertise, we can proactively support your business with project-based assistance, anticipating your needs and helping you plan ahead. Projects may include career path development, succession planning, personalized training, employee relations, benefits strategy, engagement programs, compensation analysis, and much more!
HR Consulting Retainer
Comprehensive Solutions
Proactive Project Work
Looking for a dedicated HR consultant available to answer your questions? We provide on-going consulting services tailored to your needs.
Comprehensive Solutions
Comprehensive Solutions
Comprehensive Solutions
Don't know where to start? We'll provide a detailed evaluation of your current HR practices and deliver a comprehensive set of recommendations for key areas of focus. This may include process improvements, material creation, and program development—all aligned within a broader HR strategy to support your business goals.
Meet the owner
Cynthia Cusimano, SPHR
Cynthia is a seasoned and results-driven human resources professional with nearly 20 years of experience. Her background spans a diverse range of industries, including higher education, retail, manufacturing, food services, healthcare, operations, and information technology. Throughout her career, she has successfully designed and implemented new programs to enhance talent management and improve the efficiency of existing HR processes. Her expertise extends across both the for-profit and nonprofit sectors, giving her a well-rounded perspective and adaptable approach. Cynthia is committed to understanding her clients' broader goals and needs, enabling her to deliver thoughtful, strategic HR solutions.
She holds a Bachelors of Science in Business Administration from the State University of New York College at Geneseo and an MBA from the Rochester Institute of Technology. In addition, she is a Certified Senior Professional in Human Resources (SPHR), demonstrating her advanced knowledge and leadership in the HR field.